How to setup multi-factor authentication (MFA) for your Wilcom account

How to setup multi-factor authentication (MFA) for your Wilcom account


Alert

Setting up two step verification on your Wilcom account provides an additional layer of protection for your account. This reduces the risk of having your account hijacked by malicious actors. Wilcom strongly recommends you take the time to set this up.

The set-up process is very straightforward. It requires you to login to your account, download a free authenticator app to your mobile phone and select Two-step Verification from your profile.

Step 1: Get an authenticator app

You can get a free authenticator app for your mobile phone, like Microsoft Authenticator or Google Authenticator from the Apple App store or Google Play store.

Both of these authenticator apps work on Android or iOS.

Step 2: Login to your Wilcom account

Go to https://profile.wilcom.com/security and login using your email address and password that was registered when you created your account.


Step 3: Enable Two-step verification

Scroll down to the Two-step verification section till you see the “Set-up two step verification” button.

Step 4: Set-up the authenticator app and enable two step verification.

Open the authenticator app on your mobile phone.

Click the “Set-up two step verification” button in the profile page.

In the authenticator app, click the add account button and scan the QR code.

Enter the verification code created and click the “Enable” button.

All done!

Now, each time you login to your account, you will be required to enter a verification code from the authenticator app.

    • Related Articles

    • How do I manage my digital license

      Each licensed copy of EmbroideryStudio is for a single user. You may install it on multiple computers but only one active session can be used at one time. On the Sign-in dialog, tick ‘Keep me signed in’ and you will not have to re-enter your login ...

    • How to install EmbroideryStudio 2025

      1.) Download the EmbroideryStudio 2025 installer from here: https://d22gwtm2zg7h7n.cloudfront.net/EmbroideryStudio2025/27.0.79.24293/EmbroideryStudio2025_27.0.79.24293_Setup.exe 2.) Run the installer. Click Next at the first screen. 3.) Accept the ...

    • How to Reset a Toolbar Layout

      Symptom: The toolbar layout has been messed up. Solution: You may reset the toolbar layout to make it back to the factory condition. Please follow the procedure below: 1.) Close EmbroideryStudio 2025 / EmbroideryStudio Digital Edition / ...

    • Technical Support Policy

      Overview Wilcom is committed to ensuring that our customers get the most from their Wilcom software. For this reason, we offer a comprehensive range of support and training offerings, in many cases including free telephone and email support. Please ...