How To & Tutorials
Technical Support Policy
Overview Wilcom is committed to ensuring that our customers get the most from their Wilcom software. For this reason, we offer a comprehensive range of support and training offerings, in many cases including free telephone and email support. Please ...
How do I manage my digital license
Each licensed copy of EmbroideryStudio is for a single user. You may install it on multiple computers but only one active session can be used at one time. On the Sign-in dialog, tick ‘Keep me signed in’ and you will not have to re-enter your login ...
How to Reset a Toolbar Layout
Symptom: The toolbar layout has been messed up. Solution: You may reset the toolbar layout to make it back to the factory condition. Please follow the procedure below: 1.) Close EmbroideryStudio 2025 / EmbroideryStudio Digital Edition / ...
How to setup multi-factor authentication (MFA) for your Wilcom account
Setting up two step verification on your Wilcom account provides an additional layer of protection for your account. This reduces the risk of having your account hijacked by malicious actors. Wilcom strongly recommends you take the time to set this ...
How to install EmbroideryStudio 2025
1.) Download the EmbroideryStudio 2025 installer from here: https://d22gwtm2zg7h7n.cloudfront.net/EmbroideryStudio2025/27.0.79.24293/EmbroideryStudio2025_27.0.79.24293_Setup.exe 2.) Run the installer. Click Next at the first screen. 3.) Accept the ...