How To & Tutorials
The first color change is missing on my Machine
Symptom: If you find that the first color of a design is missing when stitching the design on a Barudan machine, it is because your Barudan machine requires a color change function code at the beginning of the design stitch data. The following ...
How do you do a Screen Calibration?
If you have e3.0 or higher, please follow the instructions below: 1) Go to Setup > Calibrate Screen… menu 2) Measure the width and the height of the “Calibration Screen” dialog box with a ruler 3) Input the values in the Width and Height value boxes, ...
Machine Connections
Machine Connections can be handled in a number of ways: If your embroidery machine comes with machine connection software, such as, Ricoma PC Communication Software (EMB_soft.exe) for Ricoma embroidery machine, or “Happy Link” software for Happy ...
Connection Manager
Do you work with a Barudan, Brother, Happy or RiCOMA embroidery machine? Connection Manager allows for smoother workflows when sending designs to your machine. EmbroideryStudio Connection Manager Connection Manager: Let's you set up connections for ...
Technical Support Policy
Overview Wilcom is committed to ensuring that our customers get the most from their Wilcom software. For this reason, we offer a comprehensive range of support and training offerings, in many cases including free telephone and email support. Please ...
How do I manage my digital license
Each licensed copy of EmbroideryStudio is for a single user. You may install it on multiple computers but only one active session can be used at one time. On the Sign-in dialog, tick ‘Keep me signed in’ and you will not have to re-enter your login ...
How to Reset a Toolbar Layout
Symptom: The toolbar layout has been messed up. Solution: You may reset the toolbar layout to make it back to the factory condition. Please follow the procedure below: 1.) Close EmbroideryStudio 2025 / EmbroideryStudio Digital Edition / ...
How to setup multi-factor authentication (MFA) for your Wilcom account
Setting up two step verification on your Wilcom account provides an additional layer of protection for your account. This reduces the risk of having your account hijacked by malicious actors. Wilcom strongly recommends you take the time to set this ...
How to install EmbroideryStudio 2025
1.) Download the EmbroideryStudio 2025 installer from here: https://d22gwtm2zg7h7n.cloudfront.net/EmbroideryStudio2025/27.0.79.24293/EmbroideryStudio2025_27.0.79.24293_Setup.exe 2.) Run the installer. Click Next at the first screen. 3.) Accept the ...